Last updated: 26 September 2026
Digital products and change of mind
VeerKiMummy sells digital ebooks, recipe collections, planners and resources. These products do not require physical returns. We do not offer refunds or exchanges for change of mind, including where you decide you no longer need a resource or would prefer a different one. Please review the description before purchasing.
Download problems or incorrect files
If your download link is missing, a file will not open, or you receive the wrong resource, email veerkimummy03@gmail.com with your order number or proof of purchase and a description of the problem. We will help restore access or provide the correct, working file. If you believe you have been charged twice, contact us so we can investigate and correct any duplicate charge.
Your consumer rights
Our change-of-mind policy does not limit rights under the Australian Consumer Law or any other applicable law. If a resource is faulty, materially different from its description, not supplied, or otherwise fails an applicable consumer guarantee, you may be entitled to a replacement, refund or other remedy. We will provide the remedy required by law, including a refund where you are legally entitled to one. These rights also apply to discounted products.
Receiving a refund
Where a refund is due, we will arrange it through the original payment method where possible and confirm it by email. The time before it appears in your account depends on your payment provider.